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AI Voice Agents

Voice agents that answer, call back and follow up, at the speed of software.

AI Voice Agents handle the calls your team can't get to: they answer when lines are busy, call every new lead back within minutes, and run reminder, renewal and feedback calls at scale. Every call is transcribed and summarised, and hot conversations go straight to your best people.

AV
Outbound call · new leadHarbour Homes, London · 02:41
On call
AgentHi James, it's the virtual assistant from Harbour Homes. You asked about two-bedroom flats in Canary Wharf?
JamesYes, ideally under £2,200 a month, moving in March.
AgentI have two that fit. Could you view on Thursday at 11:00?
Call summaryBudget £2,200/month, March move. Viewing booked Thu 11:00. Hot lead, assigned to Priya.
The challenge

Why it matters

Speed decides most sales conversations, yet new leads often wait hours for a call back, and routine reminder calls consume whole teams. Missed calls become lost revenue, and nobody has time to listen back to calls to learn from them.

Capabilities

What it does for your business

Call-back within minutes

Every new lead from your ads or website gets a call while their interest is at its peak.

Natural, interruptible conversation

Agents speak naturally, handle interruptions and keep to your script and compliance rules.

Inbound overflow

When your lines are busy or closed, the voice agent answers, resolves simple requests and books call-backs.

Reminders and renewals at scale

Appointment, payment, renewal and feedback calls run on schedule, within the calling hours you set.

Every call summarised

Transcripts, outcomes and next steps land on the CRM record automatically.

Warm transfer to people

Interested customers are transferred live or booked into a slot with the right person.

How it works

Live in weeks, improved every month

  1. Script

    We design the call flows, objection handling and compliance wording.

  2. Voice

    We choose voices and languages that suit your customers.

  3. Connect

    We connect your phone numbers, CRM and calendar.

  4. Launch

    We pilot on a share of calls, review recordings and scale.

Use cases

Where it works best

Examples from the industries we serve. Every deployment is configured to your own processes and rules.

Works with

  • Cloud telephony
  • SIP
  • Local numbers
  • Call recording
  • Transcripts
  • Your CRM
  • Calendars
Financial services

Lead qualification, document reminders, renewals and collections reminders.

Healthcare

Appointment confirmations, follow-up calls and post-visit feedback.

Education

Admission enquiry call-backs, counselling bookings and fee reminders.

Contact centres

Overflow handling, after-hours cover and quality checks on every call.

Frequently asked questions

Do customers know they are speaking to AI?

We recommend that agents introduce themselves as virtual assistants, and we configure disclosure to meet the rules in each market you operate in.

Which languages can the voice agents speak?

Major world languages and many regional ones. Voice quality varies by language and accent, so we test with your real customers before going live.

Can they call outside office hours?

Outbound calls follow the calling windows and do-not-call rules you set for each country. Inbound calls can be answered at any time.

What does it cost to run?

Running costs are mainly per minute of call time. We estimate them in the proposal, based on your call volumes.

Explore the rest of the AI workforce

Talk to us

Put the AI Voice Agents to work

Tell us about your business and we'll show you what it would look like for your customers, in a 30-minute call.

  • A 30-minute strategy call with a senior consultant, free of charge
  • A clear view of where AI will pay back first in your business
  • A written proposal with scope, timeline and fixed price for a pilot
How can we help?