Every customer answered in seconds. On every channel, in every language.
The AI Front Desk is the first voice of your business on WhatsApp, your website, Instagram and Messenger. It replies instantly, understands what each customer needs, answers from your own knowledge, books the appointment and passes the conversation to a person whenever judgement is needed.
Why it matters
Most enquiries arrive when nobody is free to answer: in the evening, at the weekend, or in the middle of a busy shift. Every minute without a reply lowers the chance of winning that customer, and the questions are usually the same twenty, asked again and again.
What it does for your business
Instant replies, around the clock
Customers get a useful answer in seconds at any hour, without waiting in a queue or for office hours.
Fluent in your customers' languages
The agent replies in the language each customer writes in and switches mid-conversation if they do.
Answers from your own knowledge
Prices, services, policies and FAQs come from content you approve, so answers stay accurate and on-brand.
Books, captures and qualifies
It schedules appointments, collects the details your team needs and records consent on the customer's record.
Hands over with full context
When a person should take over, they receive the conversation and a short summary, so the customer never repeats themselves.
One inbox for every channel
WhatsApp, web chat, Instagram and Messenger arrive in one place and land on the same customer record.
Live in weeks, improved every month
Map
We list your top questions, booking rules and hand-over moments.
Train
We load your approved knowledge and set the tone of voice.
Connect
We link your WhatsApp Business, website and social accounts to your CRM.
Launch
We test with real customers, then go live and tune weekly.
Where it works best
Examples from the industries we serve. Every deployment is configured to your own processes and rules.
Works with
Appointment booking, doctor availability, preparation instructions and reminders.
Instant replies to portal and ad enquiries, property details and viewing bookings.
Itinerary questions, availability, booking changes and visa document checklists.
Order status, returns, product questions and back-in-stock alerts.
Frequently asked questions
Is the AI Front Desk available on WhatsApp?
Yes. We connect it to the official WhatsApp Business Platform on your own number, so customers chat with your verified business.
What happens when the AI can't answer?
It says so honestly, collects the details and hands the conversation to your team with a summary. You decide which topics always go to a person.
Can it book into our calendar or system?
Yes. It can book into common calendars and booking systems, or create the appointment in your CRM for your team to confirm.
How long does it take to launch?
A first version is typically live in two to four weeks, depending on the number of channels and integrations.
Explore the rest of the AI workforce
Put the AI Front Desk to work
Tell us about your business and we'll show you what it would look like for your customers, in a 30-minute call.
- A 30-minute strategy call with a senior consultant, free of charge
- A clear view of where AI will pay back first in your business
- A written proposal with scope, timeline and fixed price for a pilot